DELIVERY OF PRODUCTS:
Parcels to different locations in India are delivered by Registered vendors of Pitambari Products Pvt. Ltd
DELIVER TIME PERIOD:
All orders received by 5PM IST are dispatched with in 72 hours of the receipt of order. Orders received on Sundays & Holidays are shipped on next day due to the unavailability of courier services.
The Packages are delivered within 5-7 days in different locations in India.
1. Dispatch of parcel depends on availability of items in stock. If any of the items is not available in stock, then the dispatch can be delayed.
The shopping cart adds shipping charges as per the weight of the items and packaging.
A returned parcel, because of incorrect address or postal discrepancies, will be resent to its destination, on request of the person concerned, whatsoever for sending it second time charged from him/ her. Amount equal to the cost of items contained in a returned parcel will be banked in the account of concerned person, on his/ her request, in the event of non delivery of parcel due to reasons whatsoever may be.
We at Pitambari Products Pvt.Ltd are strong believers in the policy of protecting the privacy right of the users of our website. The information you provide when you make any transaction on our site is used to customize your order with the names and other details of the sender and recipients. Pitambari, does not share the details of users of its site with any other oraganization or person whomsoever.
Pitambari Products Pvt.Ltd collects just the personal information, you provide at the time of registration as a new user. When you register as a user or order a product, you provide us information, including your name, address, telephone no, email ID, as well as the same information of the person you wish to send the product to. This information is necessary to comply your order as soon as possible and to inform you about the status of your order.
Access of personal information
You can access your personal information, which is saved on Pitambari Products Pvt.Ltd customer profile through “My Account” wherever you wish. You can change and update any of data you have entered in “My account”, by entering user name and password. This user name and password are required to protect you valuable personal information from tampering by any unauthorized user.
If you have any question concerning the privacy polies of the Pitambari Products Pvt.Ltd, which you have not been answered to your satisfaction in this statement, please feel free to send an email with your question to firstname.lastname@example.org
1. Your Privacy – Our Commitment
2. Policy Updates
3. Terms and Conditions STATED UPFRONT AND BOLDLY
4. User/Buyer Information Collected
i. Collection of Information:
You can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us.Wherever possible, we indicate which fields are required and which fields are optional. You may have the option not to provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behaviour on our Website. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IPaddress etc.
ii. We will collect anonymous traffic information from you when you visit our Website. We will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey, or contest or any combination thereof.
6. Use of the Information Collected
We use personal information to provide the services you request. To the extent we use your personal information for marketing and advertisement to you, we will provide you the ability to opt-out of such uses.
You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyze site usage, improve the Website’s content and product offerings, and customize the Website’s content, layout, and services. You agree that we may use your personal information to contact you. We use your personal information to:
help promote a safe service
measure consumer interest in our products and services,
inform you about online and offline offers, products, services, and updates;
customize your experience
detect and protect us against error, fraud and other criminal activity
enforce our terms and conditions and
as otherwise described to you at the time of collection
communicate you about our product offerings
In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users’ activity on our Website. We may identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to identify you and to gather broad demographic information. We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.
7. Information We Share
8. User’s Choice with Respect to the Information Collected
We provide all Users/Buyers with the option to opt-out of receiving promotional, marketing-related communications from us after setting up an account. You may change your interests at any time and may opt-in or opt-out of any marketing / promotional / newsletters mailings. You may update your information and change your account settings at any time. We reserve our right to send you certain service related communication, considered to be a part of your account without offering you the facility to opt-out. Upon request, we will remove/block your personally identifiable information from our database, thereby cancelling your registration. However, your information may remain stored in archive on our servers even after the deletion or the termination of your account. If we plan to use your personally identifiable information for any commercial purposes, we will notify you at the time we collect that information and allow you to opt-out of having your information used for those purposes.
9. Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
The Grievance Officer
Pitambari Products Pvt. Ltd.
3rd Floor, Hemendra CHS.,
Gokhale Road, Naupada, Thane- 400602
Phone: 022 6703 5555, Email:shining@Pitambari.com
Time: Monday to Friday 09:30 Hours to 17:30 Hours
10. Security of Information Collected
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. The secure server software (SSL) encrypts all information you put in before it is sent to us. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access. Our servers are accessible only to authorized personnel and that your information is shared with respective personnel on need to know basis to complete the transaction and to provide the services requested by you. Although we will endeavour to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet or telecom or other network/s cannot be made absolutely secure. By using this Website you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable security practices and procedures and current internet security methods and technologies in compliance with Information Technology Act,2000 and rules made there under.
Links to Other Sites Our Website links to other websites that may collect personally identifiable information about you. We are not responsible for the privacy practices or the content of those linked websites.
We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this Website and other websites in order to provide advertisements about goods and services of interest to you.
Children are not eligible to use our Website and we ask that minors (under the age of 18) to not to submit any personal information to us. If you wish to purchase an item on the Website such purchase may be made by your legal guardian or parents who are users of the Website provided that such purchase or sale is not in relation to any adult material/mature audience items displayed on the Website, the sale of which to minors is strictly prohibited.